School has started, and Binny can't believe how terrible it is. She has a horrid hand-me-down uniform, and the kids make fun of her "posh" city accent.
Then a storm destroys the roof of Binny's house. Binny; her mother; her sensible older sister, Clem; and her rambunctious brother, James (and his chickens) are forced to move across town to a rental home at the end of a forbidding, unlit lane. Things only get worse when she calls their new landlady a "bossy old witchy woman" at school...in front of the landlady's daughter, Clare, who starts bullying Binny mercilessly.